Chris Provencher on February 19, 2022

Office 365 Hacking: What you need to know!

What is a Compromised Email Account in Microsoft 365?

Access to Microsoft 365 mailboxes, data and other services, is controlled by using credentials, for example a user name and password or PIN. When someone other than the intended user steals those credentials, the stolen credentials are considered to be compromised. With them the attacker can sign in as the original user and perform illicit actions.

Using the stolen credentials, the attacker can access the user’s Microsoft 365 mailbox, SharePoint folders, or files in the user’s OneDrive. One action commonly seen is the attacker sending emails as the original user to recipients both inside and outside of the organization. When the attacker emails data to external recipients, this is called data exfiltration.

 

How to secure and restore email function to a suspected compromised Microsoft 365 account and mailbox.

Even after you’ve regained access to your account, the attacker may have added back-door entries that enable the attacker to resume control of the account.

You must do all the following steps to regain access to your account the sooner the better to make sure that the hijacker doesn’t resume control your account. These steps help you remove any back-door entries that the hijacker may have added to your account. After you do these steps, we recommend that you run a virus scan to make sure that your computer isn’t compromised.

Step 1 Reset the user’s password

Step 2 Remove suspicious email forwarding addresses

Step 3 Disable any suspicious inbox rules

Step 4 Unblock the user from sending mail

Step 5 Optional: Block the user account from signing-in

Step 6 Optional: Remove the suspected compromised account from all administrative role groups

Step 7 Optional: Additional precautionary steps

 

Secure Microsoft 365 like a cybersecurity pro

Your Microsoft 365 subscription comes with a powerful set of security capabilities that you can use to protect your data and your users. Use the Microsoft 365 security roadmap – Top priorities for the first 30 days, 90 days, and beyond to implement Microsoft recommended best practices for securing your Microsoft 365 tenant.

The number one thing you can do to help prevent this from happening is to enable 2FA on every O365 account for your organization.

If your interested in securing your O365 tenant reach out to speak with one of our experts to see how we can help!

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MSPs can focus on issues you don’t have time for

Reliable Networks on April 10, 2025

MSPs can focus on issues you don’t have time for

Every business relies on technology to function. From simple things like email, VoIP, and the internet, all the way to predictive analytics for inventory and sales, digital technology is at the root of every business. Unfortunately, no matter how much small- to medium-sized businesses may rely on their IT infrastructure to operate, they often try to “get by” with their in-house IT staff to keep things running. In this blog, we will discuss the value a Managed Service Provider brings to an SMB: a value that cannot be replicated in-house.

First, it is important for a business owner to realize that an IT infrastructure is not a static entity. Nothing is “plug-and-play” in today’s business environment. There is no “build it and forget it.” Because everyone relies on technology that must be running 24/7, businesses need to be proactively monitoring the performance and availability of critical infrastructure, such as servers and networks. There are just so many things a business has to worry about. Cyber criminals are always coming up with new threats, so anti-virus software isn’t enough. Consequently, active endpoint monitoring needs to be happening around the clock.

So, why is an SMB limited in its ability to meet all of its technology needs in-house? One reason is management focus. Business owners need to focus on core competencies. They need to focus on running the business and producing revenue-driving goods or services in their area of expertise. Diverting focus to managing an IT team in-house may not be an ideal use of their time. It may also not be an ideal use of their skills. Additionally, resources are limited, and an SMB loses the advantages of economies of scale when it tries to do everything in-house. In a smaller operation, IT staff often need to focus on day-to-day functions, including putting out fires. This limits their time to think strategically and determine ways that technology can innovate and keep the business competitive in the longer run.

So what can an MSP offer that the in-house IT staff cannot?

A Managed Service Provider is staffed by IT practitioners whose sole focus is technology. Many focus only on specific industries. This means that your MSP organization is composed of individuals who have specialized experience and training in one specific area of technology such as cyber security, cloud computing or network infrastructure. MSPs also have the resources to invest in continuous training and professional development. That means keeping up with the latest developments in technology and emerging trends. If focused on one industry, they analyze competitive changes in that industry and how technology can provide strategic advantages for their clients. MSPs also can set aside time for attending conferences, webinars, and networking events to share knowledge and stay ahead in their field. They are also more likely to have the resources to provide their consultants with access to professional publications and newsletters.

Why is this so important? First, analyzing present problems and performing routine maintenance tasks isn’t necessarily “routine.” New threats and changes can create disruption in existing configurations. (Anyone who has downloaded a new software upgrade is aware of that!) Secondly, in-house tech staff, except for those in the largest organizations, are more task focused than strategic. This isn’t due to a lack of awareness of the value of planning and development. It is primarily a resource problem that is inherent to SMBs. Unfortunately, the result is that in-house staff may not be able to contribute at a strategic level, thus limiting the ability of the organization’s leadership to incorporate new technology into long term plans.

How Much Device Storage You Need: A Comprehensive Guide

Chris Provencher on April 10, 2025

Device storage decides how many applications, photos, and files you can retain on your device. When you run out of storage, it can affect your productivity and device performance. But finding the right storage amount isn’t always easy. 

We can underestimate what we need or get too much storage. This guide will help you figure out how much storage is actually needed. 

What is Device Storage?

Device storage refers to space on the phone, tablet, or computer. The device storage stores all your data such as apps, photos, videos, and documents. When you fill up your storage space, you can no longer save videos and documents. In that case, you would need to pay for additional storage or get a new device. 

There are two major types of storage:

  • Internal Storage: This is a built-in device. It can’t be removed, and is usually faster compared to external storage.
  • External Storage: This includes SD cards and USB drives, which can be added or removed. They give you more space but may be slower.

Different devices come with various storage options. Let’s look at some common ones:

  • Smartphones: Most smartphones start at 64GB. High-end models can have up to 1TB. iPhones don’t have SD card slots. Many Android phones do.
  • Tablets: Tablets typically range from 32GB to 256GB. Some have slots for memory cards if you need more space.
  • Laptops: Laptops tend to contain 128GB to 1TB of storage. You can generally upgrade that later.
  • Desktops: Desktop computers can have really large storage. 1TB to 4TB is common. You can easily add more if needed.

How Much Storage Do You Really Need?

It can be difficult to know how much storage you really need. Many people get too much or too little storage. Your storage needs depend on how you use your device. Let’s look at some common user types:

Basic users

If you mostly browse the web and use simple apps, 64GB might do the job. This is enough for: 

  • Email
  • Social media 
  • Light photo taking 

Average users

For people who take lots of photos and use many apps, 128GB to 256GB works best. This covers:

  • Many apps
  • Photo libraries
  • Some video storage

Power users

If you work with large files or store lots of media, you need 512GB or more. This is for:

  • Video editing
  • Large game libraries
  • Huge photo collections

Professional users

Some jobs need even more space. 1TB or more is common for:

  • 4K video production
  • Large datasets
  • Professional photo editing

How Can You Manage Device Storage Better?  

You can optimize your storage to avoid running out of space. Here are some tips; 

  • Use cloud storage: Services like Google Drive or iCloud can store your files online and save device space. 65.2% of people use cloud storage as their primary storage. 
  • Delete unused apps: Remove apps you don’t use. They take up space and might slow down your device.
  • Clear cache regularly: Many apps store temporary files. Clearing these can free up space.
  • Use streaming services: Stream music and videos rather than download them. That saves a lot of space.

What Takes Up the Most Storage?

Some things use more storage than others. Here are the biggest storage users:

  • Videos: Videos are space hungry. A 1-hour 4K video can take up 7GB or more.
  • Photos: Photos take less space compared to videos. However, they accumulate rather fast. 1000 high-quality photos may take up 5GB.
  • Games: Modern games are huge. Some can be over 100GB each.
  • Apps: Most apps are small. But some, like editing tools, can be very large.

What to Do If You Run Out of Storage?

If you run out of space, you can add more storage by using SD cards or an external drive. This is a great option instead of buying a new device. If possible, change your device for one with higher storage. An upgrade will give you more space internally. 

You can also put more files in the cloud with cloud storage solutions. Some popular options are Google Drive and Dropbox. This frees up more space on your device. 

How to Choose the Right Storage for Your Next Device

When buying a new device, keep in mind how many photos and videos you take, how many apps or games you download, and whether you work with big files. Choose a device that will have enough storage for your needs. It’s better to have too much than too little.

Now you are aware of much more about device storage. You can make a better choice for your next device. Your needs may change over time, so it’s usually wise to get more storage than you think you need.

Do you still have questions about device storage? Contact us for personalized advice. We are here to help you find the right device with just the right amount of storage.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Spotting the Difference Between Malware and Ransomware

Chris Provencher on April 5, 2025

Malware and ransomware are two types of bad software. They can damage your computer or steal your data. Downloading this harmful software comes with serious consequences. In 2024, there were more than 60 million new strains of malware found on the internet. 

This is why it’s critical to understand the difference between them. This article will help you understand both types of threats.

What is Malware?

Malware is a general term that means “malicious software.” It includes many types of harmful programs. Depending on the type, malware can do different bad things to your computer. These are the four main types of malware: 

  • Viruses: These spread from one computer to another.
  • Worms: They can copy themselves without your help.
  • Trojans: They trick you into thinking they’re good programs.
  • Spyware: This type watches what you do on your computer.

Malware can cause a lot of problems. If you get malware on your device, it can: 

  • Slow down your computer
  • Delete your files
  • Steal your personal info
  • Use your computer to attack others

What is Ransomware?

Ransomware is a type of malware. It locks your files or your entire computer, then it demands money to unlock them. It is a form of digital kidnapping of your data.

Ransomware goes by a pretty basic pattern:

  1. It infects your computer, normally through an e-mail or download.
  2. It encrypts your files. This means it locks them with a secret code.
  3. It displays a message. The message requests money to decrypt your files.
  4. You may be provided with a key to unlock the files if you pay. In other cases, the attackers abscond with your money.

As of 2024, the average ransom was $2.73 million. This is almost a $1 million increase from the previous year according to Sophos. There are primarily two types of ransomware:

  1. Locker ransomware: This locks the whole computer.
  2. Crypto ransomware: This only encrypts your files.

How are Malware and Ransomware Different?

The main difference between malware and ransomware is their goal. Malware wants to cause damage or steal info. Ransomware wants to get money from you directly.

While malware wants to take your data, ransomware will lock your files and demand payment to unlock them. Their methods are also different. Malware works in secret and you may not know it’s there. Ransomware makes its presence known so the attackers can ask you for money. 

How Does It Get onto Your Computer?

Malware and ransomware can end up on your computer in many of the same ways. 

These include: 

  • Through email attachments 
  • Via phony websites 
  • Via a USB drive with an infection 
  • From using outdated software 

These are the most common methods, but new techniques are on the rise. Fileless malware was expected to grow 65% in 2024, and AI-assisted malware may make up 20% of strains in 2025. If you get infected by malware or ransomware, it’s important to act quickly. You should know these signs of infection to protect yourself. 

For malware:

  • Your computer is slow
  • Strange pop-ups appear
  • Programs crash often

For ransomware:

  • You can’t open your files
  • You see a ransom note on your screen
  • Your desktop background changes to a warning

How Can You Protect Yourself?

You can take steps to stay safe from both malware and ransomware. First, here are some general safety tips for malware and ransomware: 

  • Keep your software up to date
  • Use strong passwords
  • Don’t click on strange links or attachments
  • Backup your files regularly

For malware specifically, you can protect yourself by using anti-virus programs and being selective with what you download. To stay safe from ransomware, take offline backups of your files and use ransomware-specific protection tools.

What to Do If You’re Attacked

If you suspect that you have malware or ransomware, take action right away. 

For Malware: 

  1. Go offline
  2. Run full anti-virus
  3. Delete infected files
  4. Change all your passwords

For Ransomware: 

  1. Go offline
  2. Don’t pay the ransom (it may not work) 
  3. Report the attack to the police
  4. Restore your files from a backup

Why It Pays to Know the Difference

Knowing the difference between malware and ransomware can help with better protection. This will help you respond in the best way when attacked. The more you know what you are against, the better your chance at taking the right steps to keep yourself safe. If you are under attack, knowing what type of threat it is helps you take quicker action. You can take proper steps towards rectifying the problem and keeping your data safe.

Stay Safe in the Digital World

The digital world can be hazardous. But you can keep safe if you’re careful. Keep in mind the differences between malware and ransomware, and practice good safety habits daily. 

And, if you are in need of help to keep yourself safe on the internet, never hesitate to ask for assistance. For further information on protecting your digital life, contact us. We want to help keep you secure in the face of all types of cyber threats.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Social media at work what could go wrong?

Reliable Networks on April 3, 2025

Social media at work…what could go wrong?

As a business, there is no doubt today that you need to make your presence felt on major social media platforms such as Facebook, Twitter, Instagram and LinkedIn. But social media also exposes you to cybercriminals. In this post we talk about the steps you can take to ensure your social media account doesn’t become a gateway for cybercriminals to access your data.

Make someone accountable
The first step to a successful and safe social media experience as a company is to make someone in your organization accountable for it. Designate a social media manager who is responsible for maintaining your company’s social media accounts. This person should oversee everything–from the posts and pictures in your company account to approving/disapproving ‘Friend’/’Follow’ requests.

Train your employees
Of course you should train your employees who handle your official social media accounts about the security threats and how they need to steer clear of them, but you also need to train other employees who are not on your social media team as they could be a weak link that a cybercriminal could exploit to reach your business. Seems far fetched? Not really. A lot of people trust their ‘friends’ on social media and also unwittingly share a lot of information, which can be used to hack their personal accounts and devices, which in turn, may act as a gateway to your business. Teach your employees about general social media best practices in terms of security and also educate them about the privacy settings they can use to ensure there data is shared with trusted individuals only.

Take the necessary security measures
Make sure the devices you use to access your social media accounts are protected with firewalls and anti-malware tools and all security updates and patches are up-to-date.

Password hygiene
Practice good password hygiene and encourage your teams to do the same. That means no password sharing, no sequential letters/numerals, no obvious words or numbers as your social media account password.

Frame a social media policy
You should also frame a social media policy that spells out the dos and don’ts of social media that everyone in your organization should follow. This is important from various perspectives as employee’s statements on social media may be perceived as a reflection of your business’s values, whether you like it or not. This can make your business a target of cybercriminals and lawsuits.

Putting your business out there on the social networking sites gives your brand a lot of exposure, presents paid advertising opportunities and even helps you build and manage customer relationships, but as discussed, it can be tricky to navigate in terms of security. Businesses may find it overwhelming to manage their social media security strategy all by themselves can reach out to a managed services provider. An MSP with experience in social media security can be a valuable asset in helping you build a strong social media security strategy.

7 Ways Using AI for Work Can Get Complicated

Chris Provencher on March 30, 2025

AI is going to change how we work. It can make some tasks easier. But it can also cause problems. Let’s look at some ways AI can make work tricky.

What is AI and how does it affect work?

AI stands for Artificial Intelligence. The computer systems are actually able to do the things that normal and regular human intelligence can do. It can support so many jobs. It can write, analyze data, and can even create art. 

But it is not perfect-it also can go wrong. 

Where can AI go wrong?

Incorrect Information

AI sometimes provides wrong information. It may mix up facts or use data that is too old. This can cause huge problems in the workplace.

Weird outputs

AI can also make strange mistakes. It may write utter nonsense or create odd images. This can be a waste of time and cause confusion.

Can AI be biased?

Yes, AI can be biased. It learns from data given to it by humans. If that data has bias in it, then the AI will too. This can lead to unfair decisions in the workplace.

How does AI affect jobs?

Job loss

Some people fear that AI will steal their jobs. It can perform certain tasks more quickly and for less money than humans. This could result in fewer jobs in some industries.

New skills needed

AI also needs workers to acquire new skills. Workers need to learn to work with AI, which can be challenging for some workers.

Is AI always reliable?

No, AI is not always reliable. It can malfunction or break down. This causes a big problem if the workers are dependent on it and it fails.

How does AI affect teamwork?

AI can alter how teams work. Certain tasks become solo work with AI. This may decrease teamwork and creativity.

What about privacy and AI?

AI requires a lot of data to function properly, which can raise several privacy concerns. Workers may be concerned that AI will view their personal information or work habits.

Yes, AI can create legal issues. There are questions about who owns work created by AI. There are also concerns about AI making biased decisions.

How can we use AI safely at work?

To use AI safely at work:

  • Check AI outputs carefully
  • Keep humans in charge of big decisions
  • Train workers to use AI well
  • Have clear rules for AI use
  • Stay up-to-date on AI laws

Get Started with AI at Work

AI can be helpful at work, but it’s not perfect. We have to use it with care. If you have questions about using AI at your job, contact us today. We can help you use AI in a smart and safe way.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Multi-Factor Authentication 101

Reliable Networks on March 27, 2025

Multi-Factor Authentication 101

You have probably already come across the term multi-factor authentication (MFA, sometimes 2FA). The concept is not new, but more vendors are suggesting and even requiring it to secure accounts on their systems. We will discuss what multi-factor authentication is and why you should be adopting it.

What is multi-factor authentication?
Multi-factor authentication is basically the use of more than one credential to gain access to data. It is a combination of multiple access credential types. For example, instead of gaining access to an account by just typing your username and password, you will be asked to further verify your identity by entering some other information, such as a PIN, a one-time password (OTP) sent to the phone number linked to the account. Mobile apps and fobs that generate new codes constantly are also being more widely used.

Why do you need multi-factor authentication?
Multi-factor authentication offers an additional layer of security. Simple access control measures such as logging in with user ID and password are increasingly being breached by cybercriminals because no matter how much we condition ourselves to follow good password hygiene, sometimes, we slip up. Have you ever been guilty of any of the following?

  • Writing down your password so you don’t forget it
  • Sharing your password with someone just to get the work done faster
  • Used the same password for multiple accounts just because it is easier to remember
  • Creating a password that is obvious or easy to figure out, such as your date of birth, numbers or letters in sequence, your name, etc.

Multi-factor authentication can help prevent cybercrimes that happen due to leaked or hacked passwords.

How does multi-factor authentication work?
Multi-factor authentication depends on a combination of the following three elements:

  • What you know
  • What you have
  • Who you are

The user has to prove their identity by answering the questions related to each of these three elements. User IDs, passwords, secret questions*, date of birth, etc., fall into the first category (What you know), while OTPs sent to your smartphone, a physical token or an access card belong to the second category (What you have) and the third category (Who you are) includes biometric authentication such as retina scan, fingerprint or voice recognition.

Multi-factor authentication is no guarantee of data safety, but it certainly reinforces your data security. While there are tools available in the market that you can purchase and deploy, you could also connect with an MSP to help you implement multi-factor authentication across your network smoothly.

*A note on secret questions: Some vendors still use secret questions, but they can be as problematic as passwords. Any publicly available information should not be used as answers to secret questions. This includes information from your own or other’s social media posts as well as public records. Make up fake, even nonsensical questions and answers to your accounts, and just like passwords, vary them from account to account.

8 Ways to Organize Your Devices for Productivity

Chris Provencher on March 25, 2025

Our devices are a big part of our daily lives: work, fun, and staying in touch. Still, sometimes they make us less productive.

In this article, you will learn how to organize your device. You’ll learn ways to boost your productivity and get more done.

Why is device organization important?

Messy devices slow us down and make it tough to find what we need. An organized device makes for a faster, much more productive experience. It also reduces stress and preserves time.

How does clutter impact productivity?

Clutter on devices adversely influences productivity. It forces you to waste precious time searching through files. It could make computers run slower, too, building frustration and making less work being done.

What are the benefits of organized devices?

There are several benefits when using organized devices. They help us find things quickly, work efficiently, feel less stressed, and have more free time.

Now let’s look into 8 ways how to organize your device for better productivity.

1. How can you declutter your home screen?

Remove unused apps

Look at your home screen. Remove the applications you never use. This makes it easier to find the ones you need.

Group similar apps

Gather similar apps into folders. This keeps your home screen neat and clean. You can find applications much quicker this way.

Use a minimalist wallpaper

Use a simple wallpaper. This helps you focus on your apps and tasks.

2. How do you organize your files and folders?

Set up Logical Folders

Set up file types in folders. Label them appropriately. This would make access easier and faster.

Naming your files descriptively

Clearly label the name of the file. Attach dates or names of projects for easy location of files.

House clean now and then

Trash the old and irrelevant files. Get some space cleared out to reduce clutter.

3. How could you organize your email?

Create Folders and Labels

Create folders for emails of different kinds. Label them and categorize them accordingly. This helps to keep your inbox organized.

Unsubscribe to Unwanted Emails

Remove your name from email lists you never read. This cleans up your inbox.

Use the Two-Minute Rule

If an email can be handled within two minutes, then handle it immediately. This helps you avoid the piling up of small tasks.

4. How Can You Optimize Your Browser?

Organize Bookmarks

Sort your bookmarks into folders. Delete ones you don’t use. This makes finding websites easier.

Use browser extensions wisely

Only keep extensions you use often. Too many can slow down your browser.

Clear your cache regularly

This helps your browser run faster. It also frees up space on your device.

5. What are good ways to manage passwords?

Use a password manager

This tool securely vaults all your passwords. You only have to remember one master password.

Generate strong, unique passwords

Use a different password for every account. Make them long and complicated. This will keep your accounts secure.

Enable two-factor authentication

This adds an extra layer of protection to your accounts. It makes them harder to break into.

6. How can you streamline your notifications?

Turn off unnecessary notifications

Only retain notifications from important apps. This decreases distractions.

Set specific times to check notifications

Don’t view notifications throughout the day. Decide on certain times of the day to view notifications. In this way, you will be able to concentrate on your work.

Use ‘Do Not Disturb’ mode

Switch this on when you really need to focus on something. This blocks all your notifications for a certain period.

7. What is the best type of data backup?

Utilize cloud storage

Store important files in the cloud. This keeps them safe and easy to access.

Set up automatic backups

Make your device backup files on a regular basis. This ensures you don’t lose important data.

Keep multiple copies of important files

Store critical files in more than one location. This protects against data loss.

8. How can you maintain your device’s health?

Update software regularly

Keep your applications and operating system updated. This will enhance the performance and security.

Run virus scans regularly

Run virus scans using antivirus software to check for threats. This will keep your device safe from any kind of threat.

Clean your device physically

Dust and dirt can slow down your device. Cleaning it regularly will help in keeping it in good shape.

It takes some time and effort to organize your devices, but it is really worth the investment. You’ll be more productive and less stressed. Try at least one from this list and then, once you get comfortable, try some more.

Remember, everybody has different needs, so do what will work best for you. If you need help organizing your devices, feel free to reach out to us. Contact us now for personalized advice on boosting productivity.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Why MSP relationships fail

Reliable Networks on March 20, 2025

Why MSP relationships fail

A lot of SMBs opt for managed service providers who can help handle their IT requirements, and for the most part, it works well. Almost everyone knows the benefits of having a MSP manage your IT. Increased cost savings, ability to focus on your business without worrying about IT, better IT support and expertise, and so on. But, there are times when the managed IT services model fails, leaving business owners to wonder what went wrong. This blog discusses some key reasons why MSP relationships fail.

You didn’t do a reference check
Did you just pick the first MSP you found on the Google search? Did you just go by the presentations they gave you, or the information on their website? Always remember to ask your MSP for references. Talk to someone they work with and get feedback.

They don’t have enough staff
If your MSP is short of staff, they won’t be able to give you the attention you need. One of the biggest advantages of bringing an MSP onboard is having someone who proactively manages and monitors your IT requirements– something you cannot do without a full fledged IT department. So, it is important that your MSP is well-staffed.

They are not experienced enough
Before you bring an MSP on board, make sure you pay attention to how long they have been in business. This is important because the whole idea behind hiring an MSP is to leverage their knowledge and expertise. Secondly, someone who has been in the business for quite some time is more likely to be able to scale with you as you grow.

They said they will be there, but…
You want your MSP to be available 24/7, because with IT, you never know when the problem will arise. Not only should your MSP be proactively monitoring your IT infrastructure to ensure everything runs smoothly, they should also be able to resolve IT problems when they happen–time and day notwithstanding, so that your business is back up and running as soon as possible.

They are not able to provide you with all that you need
Sometimes, as you grow, your IT needs change. You may need much more support and new technologies that you didn’t think you’d need earlier. In such cases, if your MSP is not able to grow and scale with you, then the relationship won’t work.

When choosing an MSP, think of the whole process as a partnership, and not a one-time deal. When you look at the relationship as a long-term one, you are more likely to consider all the factors that go into making your relationship with the MSP work in the long run.

How to Minimize Ransomware Damage

Chris Provencher on March 20, 2025

Ransomware has now become a big problem for many people and businesses. It can lock up your files and make you pay money to get them back. This article will show how one can protect themselves from ransomware and what to do in case of an attack.

What is ransomware?

Ransomware is a type of bad software. It penetrates your computer, locks up your files, and then they ask you to pay money to unlock your files. This can be very scary and costly.

How does ransomware work?

Ransomware usually comes in through email or bad websites. It can also spread through networks. Once it’s in, it starts to lock up your files with strong codes. Then you see a message asking for money.

How can you prevent ransomware attacks?

There are many ways to stop ransomware before it hurts you. Here are some key steps:

Keep your software up to date

Always keep your computer and programs up to date. Updates often fix problems that ransomware uses to get in.

Use good antivirus software

Get strong antivirus software. Keep it turned on and updated. It can detect many kinds of ransomware.

Be careful with emails

Don’t open emails from people you don’t know. Don’t click links or download files unless you are sure they’re safe.

Back up your files

Copy your most important files and store them on something other than your primary computer. That way, if ransomware locks your files, you’ll still have copies.

What do you do if you get ransomware?

So you think you have ransomware? Don’t panic. Here’s what to do:

Disconnect from the network

Immediately disconnect your computer from the internet. This may prevent the ransomware from spreading or worsening.

Don’t pay the ransom

Experts say you shouldn’t pay. There’s no guarantee you’ll get your files back. Plus, paying encourages more attacks.

Report the attack

Tell the police about the attack. Also, report it to your country’s cyber security center. They can help and use the info to stop future attacks.

Use your backups

If you have backups, then you can restore your files from them. That is what backups are for, after all.

How can businesses protect themselves?

Businesses will want to take a few additional steps to remain safe. Here are some suggestions:

Train your employees

Train your employees about ransomware. Give them examples of what to watch out for, and what to do in case they encounter something suspicious.

Use strong passwords

Ensure that everyone uses good passwords. Also, use different passwords for different accounts. This might make the ransomware spread more slowly.

Limit access to key files

Not everyone needs access to every file. Provide access only to those needed to perform the job. This may limit how far ransomware can spread.

Have a plan ready

Have a strategy in place, in case you become a target of ransomware. Exercise it. Preparation will make you swift and thereby contain the damages.

How is ransomware evolving?

Ransomware is getting newer tricks all the time. Watch out for these:

Attacks on phones and tablets

Not only computers but also your phones and tabs could be attacked by ransomware now. Be wary with all your devices.

Double extortion

Some ransomware now steals your data before it locks it. Then the bad guys threaten to share your private info if you don’t pay. This makes the attack even worse.

Attacks on cloud services

Many people are migrating to the cloud for storing data. Ransomware has started targeting those services too. Ensure your cloud accounts are secure. 

Stay Safe and Prepared

Ransomware is a serious threat, but you can protect yourself: keep your software updated, be careful online, and always have backups. If you run a business, train your team and have a solid plan. Stay alert and ready.

Do not try to face ransomware on your own. Contact us if you need any help with ransomware or have additional questions. 

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This Article has been Republished with Permission from The Technology Press.

10 Steps to Prevent a Data Breach

Chris Provencher on March 15, 2025

Data breaches can harm your business. They can cost you money and trust. Let’s look at how to stop them from happening.

What is a data breach?

A data breach is when someone steals information. This can be names, emails, or credit card numbers. It’s bad for your customers and your business.

Why should you care about data breaches?

Data breaches are terrible things. They will cost you money. Perhaps your customers will stop trusting you. You may even be fined. It is vital to try to prevent them from occurring in the first place.

How do you prevent a data breach?

Here are 10 steps to help keep your data safe:

1. Use strong passwords

Use long, complex passwords that are hard to guess. Include letters, numbers, and symbols. Do not use the same password for all of your accounts.

2. Update your software

Always update your computer programs. Updates usually patch security holes. Have your computer set to update automatically.

3. Train your employees

Educate your employees on data security. Teach them how to identify fake emails. Inform them to not click on suspicious links.

4. Use encryption

Encryption scrambles your data. Only people who have a special key can read it. Use encryption on important information.

5. Limit access to data

Not everyone needs to know everything. Only give people access to what they need for their work.

6. Create backups of your data

Create copies of your important information. Keep these copies in a safe location. This helps in case anyone steals or destroys your data.

7. Use a firewall

A firewall acts like a guard for your computer. It blocks the bad things from getting inside. Always turn the firewall on.

8. Be careful with emails

Almost every data breach starts with a trick email. Don’t open emails from people you don’t know. Never click on links unless you are sure that they are safe.

9. Protect your Wi-Fi

Use a strong password on your Wi-Fi. Do not leave the default password on. Update your Wi-Fi password frequently.

10. Have a plan

Prepare a plan if, in case of a data breach. Know whom to contact and what you should do. Do a practice drill so you are ready if there is an intrusion.

Even with good plans, data breaches can still happen. If one does, take action quickly. Inform your customers about the breach ASAP. 

Fix the problem that led to the breach. Then, use what you learned from that mistake to make your security better.

At what frequency is security checked?

Keep checking your security. Look over it at least once a month. There are new dangers all the time. Keep informed about the most up-to-date ways of keeping the data safe.

Can small businesses be targets for data breaches?

Yes, small businesses can be targets too. Actually, most hackers target small businesses. They perceive their security level to be low. Whatever the size, make sure your business is prepared.

What are some tools that can prevent data breaches?

There are lots of tools to help keep data safe. Antivirus software stops bad programs. Password managers help you use strong passwords. VPNs keep your internet use private. Employ these tools to make your data much safer.

How much does it cost to prevent a data breach?

The cost may be high to prevent data breaches. But it costs less than fixing a breach after it has happened. Consider this as insurance for your data; thus, the cost is well worth keeping your business safe.

Stay Safe and Secure

Data safety is very important; it keeps your business and customers safe. Take these steps to prevent data breaches. Always be on guard against new threats. If you need help, ask an expert. They can make sure your data stays safe. 

Don’t wait until it’s too late. Start protecting your data today.

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Featured Image Credit

This Article has been Republished with Permission from The Technology Press.