About Reliable Networks

We’re not just your IT company.
We’re invested.

Founded in 2003, Reliable Networks has spent 20+ years proving that IT support doesn’t have to be frustrating. We built our reputation on showing up, following through, and treating every client’s business like it matters — because it does.

2003
Founded
20+
Years
96%
Retention
9
Engineers
Why Relnet
📱
You call. We answer.
Real humans. Fast. No ticket queues or chatbots.
👁️
We fix it before you feel it.
Patches at 3am. Threats blocked. Alerts squashed before anyone notices.
💬
Straight talk. No fluff.
We recommend what you need, not what's most expensive. 20 years means no quick commissions.
🧠
We've seen everything. Twice.
Ransomware, hardware meltdowns, someone who plugged a toaster into the network switch. We've dealt with it.
Our story

We started with a belief that IT should actually help businesses — not just fix things when they break.

Reliable Networks was founded in 2003 with a proactive approach to network and server monitoring, as well as providing clients with hosted email solutions. Over two decades, we’ve evolved into a full-service managed service provider — but our core philosophy has never changed.

Our clients depend on technology to operate their businesses. They consider it one of the most critical components of keeping their company running. We take that responsibility seriously.

That approach has fueled steady, organic growth. In 2025, Reliable Networks was named to the Inc. 5000 list of America’s fastest-growing private companies — ranked #2,517 nationally, #8 in Maine, #6 in Portland, and #163 in IT Services. We didn’t get there by chasing trends or cutting corners. We got there by doing the work and earning trust, one client at a time.

We don’t just want to be your IT vendor. We want to be your trusted technology partner — the people you call when you’re making any tech decision, not just when something breaks.

Our Mission

To ensure our clients' mission-critical applications are always available — reliably, securely, and cost-effectively — while being a genuine partner in their business success.

Our Promise

Honest advice. Straight talk. We'll tell you what you actually need — not what's most profitable for us. We're in this for the long relationship, not the quick invoice.

Our Approach

Proactive over reactive. We'd rather catch a problem at 3am before you know it existed than show up after it ruins your Monday. Most of our best work is invisible — that's the goal.

Meet the team

Real people. Real engineers.
No call centers.

When you call Reliable Networks, you get one of these people. They know your name, they know your setup, and they actually care about your business.

Chris Provencher
President / Owner

20+ years of IT consulting, business development, and project management. Microsoft, Azure, O365, security, and vCIO expertise.

David Merrill
Sr. Systems Engineer

Deep expertise in infrastructure, networking, and Microsoft technologies. The guy you want on the line when things get complicated.

Dale Powers
Sr. Systems Engineer

Systems, cloud, and infrastructure specialist with years of hands-on experience across diverse client environments.

Dan Roberge
Sr. Lead Systems Engineer

Senior lead with deep expertise across the full technology stack. Trusted escalation point for the most complex client challenges.

Michael Moore
Sr. Systems Engineer

Experienced systems engineer with a focus on delivering reliable, efficient solutions across complex business environments.

Ken Alden
Technology Consultant

Technology consultant helping clients align their IT investments with business goals. Trusted advisor for strategic decisions.

Judson Cease
Systems Engineer

Systems engineer focused on delivering responsive, effective support. Committed to keeping clients environments running smoothly.

Derek D'Amico
Systems Engineer

Systems engineer bringing energy and expertise to every client interaction. Dedicated to fast, effective problem solving.

Ryan Soule
Systems Engineer

10+ years in IT support and infrastructure. Specializes in security, system stabilization, and building environments that prevent problems before they start.

What clients say

Real feedback. Real clients. No filter.

These come straight from ticket closures — unedited, unfiltered, directly from the people we work with every day.

Want to become a long-term client?

Most of our best client relationships started with a free 30-minute conversation. No pressure, no pitch. Just two humans talking about your technology.

Schedule a Free Consultation →