Co-Managed IT

You've got IT covered.
We make them even better.

Already have an internal IT person or team? Great — we're not here to replace them. We're here to make them unstoppable. Fill the gaps, cover the off-hours, bring in specialist depth, and take the pressure off when things get heavy.

100%
Plays well with others
24/7
After-hours coverage
20+
Years backing up IT teams
What we bring to the table

Your IT team + our team.
Best of both worlds.

Co-Managed IT is flexible by design. You decide what you want to own, we cover the rest. No ego, no politics — just two teams working toward the same goal.

🌙
After-Hours Coverage

Your IT person can't be on call 24/7 — and they shouldn't have to be. We cover nights, weekends, and holidays so your team can actually disconnect.

🧠
Specialist Depth

Nobody knows everything. When your team hits a complex security issue, a tricky cloud migration, or a networking challenge outside their wheelhouse — we step in.

📈
Overflow Support

Big project coming up? Team swamped with tickets? We absorb the overflow so your IT staff can focus on what they do best — without burning out.

👁
Advanced Monitoring

We layer our monitoring tools on top of what your team already has — giving them better visibility, faster alerts, and one less thing to worry about at 2am.

🔒
Security Augmentation

Security is a full-time job on its own. We handle the security layer — EDR, vulnerability scanning, patch management, compliance — so your team doesn't have to be security experts too.

🤝
True Partnership

We work with your team, not around them. Shared ticketing, open communication, and clear responsibilities. No territorial nonsense — just two teams working as one.

Who it's for

Co-Managed IT is perfect if any of this sounds familiar.

🙋

"We have one IT person and they're stretched way too thin."

😰

"When our IT person is on vacation, everything falls apart."

🔐

"We need better security but our IT team doesn't have the bandwidth."

📋

"We've got a big project coming up and need extra hands."

🌙

"Nobody covers IT after 5pm or on weekends."

How we divide responsibilities

Co-Managed IT is flexible. Here's a typical split — but we customize it to fit exactly what you need:

Your team handles
  • Day-to-day helpdesk
  • User onboarding
  • Internal projects
  • Business relationships
Relnet handles
  • 24/7 monitoring
  • Security & patching
  • After-hours support
  • Specialist escalations
Fully customizable
This is just a starting point. We build the split around your team's strengths and the gaps you actually need filled.

Let's build the perfect split for your team.

Free consultation — we'll learn about your team, your gaps, and what a Co-Managed setup would actually look like for your business.

Book a Free Consultation →